Simple to Order. Effortless to Manage.

Place your medical order through your preferred method, and let our experienced support team coordinate the rest from start to finish. 

Choose the Ordering Method That Works Best for You

  • Order Online Fill out our secure online Medical Order Form in just a few minutes with your patient and clinical information.
  • Order by Fax Download the Medical Order Form, complete it, and fax it to our team for quick processing.
  • Order Through Your EHR Send your order directly through your EHR using Direct messaging for a fast and seamless referral process.

Before You Start, Have This Ready

  • Patient’s full name, date of birth, and contact information
  • Patient’s shipping address so the home sleep test kit can be delivered directly to their home
  • Insurance information, if available
  • Relevant clinical notes or symptoms that explain why the sleep test is medically necessary
  • Your NPI number and practice contact information for order verification and communication

Including clinical notes with your order helps speed up insurance authorization and coverage review. Orders submitted without supporting documentation can take longer to be reviewed and approved.

What Happens After You Submit an Order?

Once we receive your order, our team takes care of the rest to make the process simple and hassle-free.

Order Review

We review the patient’s information, insurance details, and supporting documents to make sure everything is complete.

Patient Contact

An OakMedCare team member contacts the patient to confirm their shipping address, explain the process, and answer any questions.

Kit Delivery

The home sleep test kit is prepared and shipped directly to the patient’s home with easy-to-follow instructions.

Testing Support

Patients can contact our support team at any time if they need help using the device or completing the test.

Our Order Timeline

From the moment you submit an order, our team works quickly to keep the process moving. We review the order, contact the patient to confirm their information, and ship the home sleep test kit as soon as everything is verified. 

Order Review

Order Review

Order Review

Within 1 business day

Patient Contact

Patient Contact

Patient Contact

Within 1–2 business days

Kit Delivery

Kit Delivery

Kit Delivery

Ships 2–3 business days after patient confirmation

Home Sleep Test

Home Sleep Test

Home Sleep Test

Usually completed in 1 night (or longer if multi-night testing is ordered)

Results Delivered

Results Delivered

Results Delivered

Within 3–5 business days after the completed kit is returned

How to Access Patient Results

Once your patient’s home sleep test is complete and the device is returned, our sleep specialists and a board-certified sleep physician review the study. As soon as the report is ready, you can access the results using the method that works best for your practice.

Secure Online Portal

View, download, and share patient reports anytime.

Fax Delivery

Receive results directly in your office by fax.

EHR Integration

Results can be sent through Direct messaging to compatible EHR systems.

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