How to Dispense a Test In-Office

Prefer to hand patients their test kit during the visit, instead of shipping it to their home? OakMedCare kits can be consigned or leased directly to your practice.

If direct-to-home delivery isn't right for your workflow, we'll help you build a simple dispense-and-return routine your front desk or clinical staff can run without added training overhead. Is In-Office Dispensing Right for Your Practice?

In-Office Dispensing vs. Direct-to-Home Shipping

In-office dispensing works best for practices that:

  • See many sleep-related patients and need testing kits the same day.
  • Want patients to leave with the kit instead of waiting for delivery.
  • Have staff who can manage a small kit inventory.

Direct-to-home shipping works best for practices that:

  • Do not want to keep or manage inventory.
  • Have fewer patients needing tests or limited storage space.
  • Want OakMedCare to handle delivery and patient support.

About Us

Choose Your Stock Model

If your practice provides sleep testing kits in the office, you can choose from two options:

  • Consignment: Keep a small supply of kits at your office with no upfront cost. We replace kits as you use them.
  • Equipment Lease: Lease OakMedCare devices directly. This option works well for practices with a higher testing volume.

An OakMedCare representative can help you choose the right starting inventory based on your patient volume and guide your staff through the setup.

Dispensing Takes Just a Few Minutes

Prepare the Test Kit and Instructions

Giving a patient their test kit is quick and easy. Once your staff knows the process, it usually takes less than five minutes:

  • Complete the test order form with the patient’s information.
  • Explain the three-step setup using the simple guide included with every kit.
  • Share additional help if needed through our short video, printed guide, or website.

Tips to Set Patients up

Tips to Set Patients Up for Success

Before the patient leaves your office, make sure everything is ready:

  • Check that all sensors are connected to the recorder and working properly.
  • Make sure the nasal cannula is connected correctly to the airflow sensor.
  • Check that the belt strap is attached correctly to the respiratory effort sensor.
  • Confirm the patient has all OakMedCare support materials and knows that 24/7 phone support is available during testing.
  • Set a clear return date. We recommend that patients complete the test and return the recorder within 3–5 days.

Quick-Reference Dispensing Checklist

A Simple Checklist for Your Front Desk

  • Order form completed
  • Sensors checked and working properly
  • Nasal cannula and belt strap connected correctly
  • Instructional materials provided, including the guide, video link, and 24/7 support number
  • 3–5 day return timeline explained
  • Patient contact information confirmed for follow-up

Sending Sleep Data Back to OakMedCare

Returning and Uploading Test Data

Once the patient completes the test and returns the device, you can send the sleep data to OakMedCare for analysis electronically or by mail.

For quick and accurate processing:

  • Make sure all paperwork is complete and signed.
  • Note any special testing conditions, such as medication use, alcohol use, or testing with or without treatment.
  • Upload the recorded data through our secure portal, or return the recorder using the provided case and prepaid envelope.

Turnaround Time

When Will Results Be Ready?

Results are usually ready within 3–5 business days after OakMedCare receives the completed test data. Results are sent directly to your office through your preferred method, such as the portal, fax, or EHR.Turnaround times can vary slightly depending on shipping time and individual insurance requirements. If you need an update on a specific patient’s test, our support team can check the status for you.

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